We arrived on different paths, but we all came to A Sacred Moment with open hearts and passion to support families at their time of grief and loss.
Who We Are as an Employer
A Sacred Moment Funeral Services is a highly dynamic and passionate environment where care of families experiencing the death of a loved one is supported with true compassion. Our priority is to provide families with services that provide meaningful engaged experiences. We were the first funeral home in Washington State to provide green burial and home funeral services. These services are often considered alternative in the realm of funeral service and is what sets A Sacred Moment apart from others. We are the progressive funeral home that will say, "yes" when others may say, "it's not possible", to family requests.
We understand funeral service can be emotionally demanding on our staff, so we place a priority on self-care, team member support and having a sense of humor. This helps all of us keep a healthy balanced perspective as we help families journey through their grief. If you want to experience being part of a unique team of passionate and compassionate funeral professionals, delivering truly meaningful service, A Sacred Moment is meant for you.
Interested in joining our team but don’t see a position that fits? We encourage you to tell us a little about yourself, so when a new opportunity opens, we can be in touch.
Open Positions:
Funeral Director Intern
Job Type: Full-time and Part-time (Job Share)
A Sacred Moment is seeking a Funeral Director Intern who is an intuitive and empathetic individual that has compassion for families and a positive spirit. We are looking for someone with excellent communication skills and is happiest when the “i’s” and “t’s” are dotted and crossed. This person sees, and can act upon, the big picture—from the initial compassionate contact with our family through all of the various stages of funeral arrangements, to completion. The Funeral Director Intern will care for decedents, oversee meaningful ceremonies, viewings and funeral services, in person and via livestreaming, in a variety of settings.
Currently we are seeking two part-time Funeral Director Interns that will job share this full-time position. This position has the opportunity to be extended to a full-time role with the right candidate. If you are looking for a flexible, rewarding experience as part of our dynamic team in a progressive funeral service environment, please submit your resume to jodi@asacredmoment.com (no phone calls please). Full-time is a 32–40 hour a week position, depending on workload. Part-time job share is a 20-24 hours per week position, depending on workload.
About the Position
The Funeral Director Intern sees the big picture—from the initial contact with our family through all of the various stages of funeral arrangements, to completion. The Funeral Director Intern meets with our families, communicates with our care center, cares for the deceased, attends services and coordinates details around documents, approvals for cremations and/or burials, confirm receipt of caskets, urns and keepsakes, and special items to be sent via courier. This position is on phone “stand-by” two weeks per month, off hour availability will be required. This involves answering calls at night and weekends from the answering service, typically when families are calling and needing to speak to a funeral director and/or staff member. The Funeral Director Intern plays a critical and central role within our office team, where you will find supportive leadership, a passionate staff and an engaging work culture.
Other typical duties of the Funeral Director Intern include:
Answering phone calls, inquires, and addressing caller’s requests
Upon receiving death notification calls, completing intake paperwork and dispatching removal team
Talking with families pre-planning for an imminent death
Creating case files, calling families establishing contact, sending online biographical form and scheduling arrangement meetings and follow-up information/links
Tracking office calendar, coordination with team and resolving any schedule conflicts
Meeting with families making funeral arrangements via phone or Zoom
Caring for decedents, overseeing meaningful ceremonies, viewings and funeral services, in person and via livestreaming, in a variety of settings
Communication with vendors, dispatching contractors, and responding to doctors to sign death certificates
Proofreading of detailed documents such as death certificates, military paperwork, etc.
Electronic input, tracking and ordering of all death certificates
Daily tracking and updating status of cases in Osiris
Processing of payments together with goods and services
Caring for cremated remains including the filling of urns and keepsakes
Ordering and tracking the receipt of urns, product, flags, death certificates
Tracking obituary emails from families and communicating updates to marketing team
Scheduling Tahoma military services and honors
Upkeep of the arrangement room, other public areas and backroom on a daily basis
Managing and stocking products and educational/promotional materials
Local travel as needed
Other duties as assigned
Bring Your Passion and Expertise
The Funeral Director Intern is an intuitive and empathetic individual that has compassion for families and a positive spirit. We are looking for someone that has excellent communication skills, and is happiest when the “i’s” and “t’s” are dotted and crossed. Here are some additional skills that we think will make for a great Funeral Director Intern—
Strong customer service skills
Emotional maturity to be present with others experiencing death and loss
Excellent listening skills
Detail oriented and deadline driven
Ability to manage competing priorities in fast pace office and keep busy when pace is slower
A love of learning and teaching
A passion for serving others
Work well with all segments of society, regardless of personal background
Proficient in Microsoft Office, Google Apps, and in both Mac and PC office environment
Proficient with accurate basic math skills, calculations, percentages, etc.
Professional and timely communications with email, phone, text, and faxing
Note
Funeral Director Intern will be expected to have a valid driver’s license and insurance using their personal vehicle for local travel. Reimbursement for mileage based on IRS standards. Qualified candidates must have or be eligible to obtain a Washington State Funeral Director Intern license. Use of personal cell phone for texting and timely communication required.